Resonance Records Privacy Policy

Resonance Records ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us. We are located at 1200 Demonbreun Street, Nashville, TN 37203 and can be reached at (615) 350-8800 or [email protected].

Information We Collect

We collect several types of information from and about users of our website and services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you book a session, subscribe to our newsletter, fill out a contact form, or make a purchase.
• Usage Data: We automatically collect information about your use of our website and services, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this data.
• Audio Recordings: If you use our recording services, we will collect and store audio recordings of your sessions. These recordings may contain personal information, such as your voice and musical performances.
• Marketing Data: We may collect data about your preferences to receive marketing from us and your communication preferences.

How We Use Your Information

We use your information for various purposes, including:

• Providing Services: To provide you with the recording, mixing, mastering, and voice-over services you request.
• Communication: To communicate with you about your bookings, answer your inquiries, and provide customer support.
• Marketing: To send you newsletters, promotional offers, and information about our services that we think may be of interest to you. You can opt out of receiving these communications at any time.
• Improvement: To improve our website, services, and customer experience.
• Analytics: To analyze trends, track usage, and gather demographic information for internal purposes.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service Providers: We may share your information with third-party service providers who help us with various aspects of our business, such as payment processing, email marketing, data analytics, and website hosting. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
• Business Partners: We may share your information with business partners who offer complementary services or products. We will only do this with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Affiliates: We may share your information with our affiliates for internal business purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Firewalls: We use firewalls to prevent unauthorized access to our systems.
• Access Controls: We restrict access to your information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to have inaccurate or incomplete personal information corrected.
• Deletion: You have the right to have your personal information deleted, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. They are used to remember your preferences, track your usage, and personalize your experience.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Resonance Records
1200 Demonbreun Street
Nashville, TN 37203
(615) 350-8800
[email protected]

This Privacy Policy is effective as of October 26, 2023.